Outsourcing your customer relationship, reinvented
Entrust your customer interactions to OmyCare and turn every exchange into a memorable experience.
Our expert teams, based in Madagascar, handle your calls and messages with professionalism, empathy, and responsiveness.
Result : premium customer service, controlled costs, and loyal clients.
Measurable performance
%
Customer satisfaction rate
Response time
Extended availability
%
Cost optimization
OmyCare, the solution for your customer service
🎥 OmyCare in 60 seconds
See how we transform your calls and messages into 5-star experiences.
Fast. Human. Efficient.
🎥 OmyCare in 60 seconds
See how we transform your calls and messages into 5-star experiences.
Fast. Human. Efficient.
OmyCare expertise in numbers
Outsourcing your customer service… with results that speak for themselves.
📞 Phone support
24/7 – 100% of calls
answered in under 30 sec.
📧 Email management
90% handled in less than
2 hours, with personalized responses.
💬 Live chat
95%+ satisfaction
with instant responses.
What makes us different
Experts who are committed, with proven processes to boost customer satisfaction.
Reduce your costs
Outsource your customer service with OmyCare to cut expenses.
Avoid recruitment, training, and infrastructure costs, while benefiting from a ready-to-go team.
A dedicated team
With OmyCare, you gain an expert and committed team. They deliver tailored customer service and support you at every stage of your growth, helping you overcome daily challenges.
Targeted performance
By working with OmyCare, you optimize your results thanks to the right tools and best practices.
You improve your key metrics and build long-term customer loyalty.
Accelerate your success today
Discover a solution designed to streamline your operations, simplify daily management, and sustainably boost your performance.
Call center expertise by OmyCare
Tailored solutions for high-performance, uncompromising customer service.
Customized optimization for your call center with OmyCare
We support you every step of the way to set up a high-performing contact center perfectly tailored to your needs.
From initial configuration to advanced adjustments, we ensure smooth management of customer interactions, greater efficiency, and an optimal experience for both your teams and your clients.
🔄 Smart call management
Automatic rules to route calls to the right agent, reduce wait times, and prioritize urgent cases. An optimized flow for greater speed and efficiency.
📊 Real time monitoring & analysis
Clear and customized dashboards: handling time, answer rates, customer satisfaction… enabling fast, informed decisions.
🎯 Tailored support
Targeted training and ongoing follow-up to ensure full mastery of the tools and adaptation to your evolving needs.
💡 Why OmyCare
A partner focused on your success: responsiveness, strategic advice, and tailored solutions to boost the efficiency and competitiveness of your Call Center.
Transform your operations today
Adopt a solution that optimizes your processes, lightens your workload, and maximizes your long-term results.
What our clients say about OmyCare
Discover how OmyCare has supported these companies in their projects and exceeded their expectations.